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Frequently Asked Questions
Billing, Refunds & Payments
What payment methods are accepted?
We accept major credit/debit cards and use Stripe as our payment processor.
Can I transfer my subscription or Lifetime license to another Google account?
No, subscriptions are linked to the Google account for which the license key was redeemed and cannot be transferred. We may, however, evaluate your request on a case-by-case basis. You can request by emailing support@8apps.co
I’m a student. Can I get a discount?
We currently do not offer a specific student discount. If you need help or support, please email us at support@8apps.co
When can I cancel my subscription?
You can cancel your subscription at any time through the account settings. If you face problems, you can reach out to us at support@8apps.co with your details.
How can I upgrade to a paid plan?
You can upgrade directly within the add-on's settings or through our website.
What happens after I make a payment?
Once your payment is successful, you’ll receive a license key via email. To activate your upgrade, open the add-on and go to the Plans page, then simply enter your license key. Your existing settings and tasks will remain intact, and there’s no need to reinstall anything.
Is there a refund policy?
Yes, we do offer a 7-day refund policy.