Mail to Drive
Frequently Asked Questions
All Questions
Do you read or process my emails?
No, we strictly follow Google’s API policies. The add-on only processes emails you choose to save.
Does this require additional permissions?
Yes, it needs permission to access Gmail and Google Drive for saving selected emails and attachments.
Does your company look at or share my data?
No, all your data remains within your Google account (Drive, Gmail) and never resides on our servers.
Can I restrict access to the saved emails and attachments?
Yes, the saved emails and attachments are stored in your Google Drive, and you can control access via Drive settings.
Will you ever access or view my saved emails?
No, we do not access or view your saved emails. Your data stays within your Google account.
Is there a way to delete all saved emails in Drive automatically?
No, there is no automated way to delete saved emails. You must delete them manually from Drive.
How can I upgrade to a paid plan?
You can upgrade directly within the add-on's settings or through our website.
Why do I need a paid plan for Mail to Drive?
The paid plan for Mail to Drive unlocks premium features – including a higher email download limit (up to 4000 emails vs 50 emails in Free Plan), unlimited tasks (vs. 3 tasks in Free Plan), and priority support. It’s ideal for users who need more flexibility, automation, and faster support.
What happens after I make a payment?
Once your payment is successful, you’ll receive a license key via email. To activate your upgrade, open the add-on and go to the Plans page, then simply enter your license key. Your existing settings and tasks will remain intact, and there’s no need to reinstall anything.
Is there a refund policy?
Yes, we do offer a 7-day refund policy.