We build a range of Google Workspace Addons & Extensions.  Our products operate as add-ons on existing Google Workspace Marketplace.

What information do we collect?

  • Personal Information – We collect email addresses, full names from users through Google account and sign-in services or directly in our app.
  • Account Information – We collect your account information such as plan, validity, history of subscriptions, and renewals to the services provided by our products.
  • Browser Information – We collect information that the browser sends when you access our products. This includes IP (Internet Protocol) address, browser name, type, version, operating systems, devices, the pages, the components you visit, the time and date of your visit, the time spent on those pages, and other statistics that can be provided by the browser.

    In addition, we use third-party services such as Google Analytics that collect, monitor and analyze information. 

  • Log/Activity Data –  We collect logs from our apps to help us investigate issues and improve. We collect activities done by the user and performance measures like time taken to execute and throughput.
  • Location Information – We collect the location of the users when the users accept explicitly to provide location information for services from our products that require location details. e.g. IP Address.

How do you use the information?

  • Provide our services – We use your personal information such as your email address to identify yourself and the services accessible to you.
  • Support our services – We use your activity and log details to support our services by investigating, analyzing, and resolving issues faced by you while accessing our products. This also helps us to monitor the outages, blockages, or errors in the service and take remedial actions.
  • Domains and Cloud Platforms: We use the information from the 8apps.co domain and associated cloud deployments in Google Cloud. 
  • Communications  – We use the information we collect, like email addresses, to contact you with information about new features/ releases, newsletters, marketing or promotional materials, and other information. If you are interacting with us for any queries, we use your contact information to get back to you. 
  • Security – The security of your Personal Information is important to us. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security. We rely on the underlying cloud platform like Google Cloud Platform to provide security to your information. We never sell or rent your Personal Information to anyone.

What information do we share?

  • We share your information only with your consent. Some of the situations include – you are upgrading that requires your email address to be shared with a payment gateway like Stripe or using a third-party service like digital content platform or AI provider like Open AI’s Chat GPT or Google’s PaLM API. There will be explicit consent sought from you before sharing such information with third-party applications.
  • We share logs, activities, and events that we collect along with the browser information to Google Analytics for visualization and monitoring purposes.

How to access, transfer, or delete your information with us?

  • We allow users to access, transfer, or delete their information stored with us if they authorize us to do so. Users need to raise a support request and confirm authorization to access, transfer, or delete their information stored with us. 

  • We retain the collected personal information in our system to provide you with continued service until you ask us with a formal request to delete it. 

  • When a request is received we will delete your data within 5 working days.